December 2008

Welcome to the December issue of "News for HR", a monthly newsletter profiling new products and services in the human resource marketplace and timely articles on various HR topics.

The newsletter's content is selected by our editorial committee and is not the result of paid advertising. Most of the content comes from our Human Resources Community - one of the industry's largest and most up-to-date knowledge centers with a library of nearly 2,000 white papers, webcasts, podcasts, articles and more. Visit the community at www.HRmarketer.com/community

Enjoy the newsletter! And please let us know how we are doing by e-mailing newsforhr@hrmarketer.com

Newsletter Contents:

    Article: Three Simple Rules for Managing Telecommuters
    Article: Words to Lead By
    White Paper: Understanding Generation Y - What to Know About the Millennials
    HR Humor: Constructive Feedback
    Webcast: Becoming A Talent Organization: Your Roadmap Based on the Toyota Culture
    Podcast: Converting Boring Job Descriptions Into Great Jobs
    HR 180: How to Defend Yourself Against Verbal Assaults


  What's New? The Latest in HR Software and Services
    •   Recruitment & Staffing
    •   Compensation & Benefits
    •   Talent Management
    •   Training & Development




Article: Layoff Advice: Three Simple Rules for Managing Telecommuters

Source: WIPFLI

Article: Thanks to modern communication technology, millions of employees are now able work from their houses - along with airports, hotel rooms, coffee shops and client sites. Some employees work regularly from a distance, while others spend the occasional day working from home.

As telecommuting (or teleworking) continues to grow in popularity, it delivers clear benefits to both employers and employees. Organizations that offer the alternative work arrangement see it as critical to their hiring and retention strategies. They can attract top talent regardless of geography.

Many employers also recognize the cost benefits of telework. It saves money on office space and real estate, reduces absenteeism costs, and can earn tax credits for reducing pollution and traffic congestion. Employees who eliminate their commute times have fewer distractions and can maintain a better balance of work and family responsibilities. Both employers and employees say teleworking leads to increased productivity and job satisfaction, lowers turnover, and heightens loyalty and commitment.

Success with the telework trend depends on how it's used and managed. It's important to apply it toward the right positions, offer it to the right types of employees, and implement the right infrastructure. We provide two resources here for companies interested in workplace flexibility:

  1. Three key practices for managing employees from a distance.
  2. The Impact of Flexibility on Organizational Performance: Making the Business Case.

More...


Article: Words to Lead By
Source: Media Partners

This article by Media Partners discusses twelve ways to inspire, encourage and challenge your team members. At the end, you can complete the Coaching Assessment questionnaire to see how effective you are as a coach.

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Featured White Paper: Paper: Understanding Generation Y - What You Need to Know About the Millennials
Source: Princeton One

Today, there are an unprecedented four generational groups coexisting in the workplace. This demographic diversity poses a challenge for employers, in terms of creating and managing harmonious workplaces, where each generation's unique values and office expectations mesh. The newest group to enter the workforce, Generation Y, poses a particular challenge for organizations. Generation Y is not only different from past generations, but also misconstrued in many ways.

This white paper examines the current multi- generational workforce, focusing specifically on Generation Y. In doing so, this paper debunks many of the myths associated with this demographic and provides practical tips and advice concerning the management, recruitment and retention of the workforce's newest entrants.

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HR Humor: The Lighter Side of Our Work: Constructive Feedback
Source: punkrockhr.com

Laurie Ruettimann is a punk rock, Human Resources professional with extensive Fortune 500 experience. She writes and speaks about business trends, employment, Corporate America, and permanently opting-out of the rat race. See some "constructive feedback" in action. (Trim those claws!)

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Webcast: Becoming A Talent Organization: Your Roadmap Based on the Toyota Culture
Source: Select International

Join Mike Hoseus, executive director for the Center for Quality People & Organizations, and Kevin Klinvex, co-founder of Select International, in a discussion of the 12 keys to becoming a talent organization using Toyota as a case study. Learn to avoid the "death moves" - basics so fundamentally wrong that an organization cannot recover.

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Podcast: Converting Boring Job Descriptions Into Great Jobs
Source: Lou Adler

Lou Adler discusses the importance of ditching traditional job descriptions to find top people. Instead, learn how to convert that job description into a great job.

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HR 180: How To Defend Yourself Against Verbal Assaults
Source: Martha Beck

Cutting remarks, "helpful" suggestions, subtle (or not-so-subtle) stabs -how to handle these verbal ambushes? You can slink away, lose your cool ... or employ Martha Beck's cleverly adapted martial arts techniques to turn your attackers' words against them. Hiiiiii-yaa!

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Contribute to News for HR!

Want to get published? To submit your article, white paper, webcast or other HR-related content (including interesting non-fiction and non-HR related material for our HR 180 column) for consideration in News for HR, please send an email to newsforhr@hrmarketer.com with a link to your content.

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What's New? The Latest in HR Software and Services

Recruitment & Staffing:

CSIdentity SAFE is a Web-based pre-screening application that allows employers to quickly and easily verify and authenticate an applicants' true identity, determine if their names or dates of birth have been altered, and if they have criminal or sex offender backgrounds under alternate names or aliases. Additionally, CSIdentity SAFE offers ongoing monitoring of the identity as long as the person is employed. This process allows businesses to conduct thorough background searches based on more complete and verified data. Additional screenings available include drug testing, employment and education verification services, and department of motor vehicle records searches. Most components of this process provide results to the human resources or other designated manager within an hour. For more information click here.

Compensation & Benefits:

LifeCare, a provider of cost-saving benefits that help companies reduce their most pervasive absenteeism and productivity drains (including child and elder care support services) is offering companies a free Web site that helps workers address a broad spectrum of financial challenges. Organizations interested in offering the Financial Resource Center to their employees can complete a brief form that is available online at http://www.lifecare.com/freeoffer. The site helps employees learn about managing credit and debt, budgeting and saving, bankruptcy, wills, estates and trusts; calculate loan rates, savings rates, investment yields, present and future values and much more with dozens of financial calculators; listen to money management podcasts; save money by shopping online via LifeCare's Discount Center; and learn stress management techniques.

Talent Management:

TempWorks Software announced the unveiling of major updates to its DocCenter and WebCenter products. DocCenter allows applicants to electronically complete and sign documents at a kiosk, shortening the on-boarding process, eliminating paper, and saving recruiters valuable time. WebCenter allows electronic access to W2s, saving several dollars per employee on year-end expenses. Get more information here.

Training & Development:

Impact Achievement Group has introduced Supervisory Basics, helping new supervisors/managers accelerate their personal success as they move from an individual contributor to a managerial position. Promotions can become the starting point for company conflicts when managers don't establish good habits that build their credibility and effectiveness. Supervisory Basics helps beginning managers avoid common new manager traps. These traps - lack of clarity in expectations, ineffective communications, not establishing personal power, and failing to move from "doer" to leader - often cause challenges for first-time managers. Supervisory Basics is split into 12 individual yet linked two-hour modules with a robust facilitator guide and supporting materials. Further information can be requested by e-mail at info (at) impactachievement.com or download at www.impactachievement.com.

 


Newsletter Info:

Publisher: HRmarketer
Editor: JWillaman
Circulation: 70,000+
Distributed: Monthly
Advertising: Details Details


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Then visit the HR Community for the Internet's largest collection of complementary white papers, articles, webcasts, podcasts, and more.


Stat of the Day

The majority (76%) of senior executives and managers expect the overall number of employees in their organizations to either decrease or stay the same in 2009. Forty-two percent expect a decrease in overall headcount.

When it comes to the overall number of employees over the next 12 months, large organizations expect headcount to stay the same or decrease while small companies expect it to stay the same or increase.

The majority (69%) of large organizations expect the overall number of employees to decrease, with 10% seeing a significant decrease.

Click here for the full story.


Quick Tips


Ways to Relax: Six Quick Tips to Build Charisma

Source: Vijaya Y

1. Act with credibility. Those who are inconsistent in their behavior repel people while those who are consistent in their behavior draw people to them.

2. Be interested. Be truly interested in the other person. Treat him or her as the most important person you'll interact with that day. Smile at them, not just for a brief, dutiful second, but for a magical two or three seconds.

3. Extend respect. A few interaction skills that make a big difference to a respectful atmosphere in your organization include not interrupting conversations, asking if the person has time to talk, and listening to ideas. Be sure to comment on their ideas to let them know you have really been listening, not just waiting for them to take a breath so you can jump in with your agenda.

4. Deliver sincere compliments. People you work with do care what you think about them. They appreciate your mentioning their good work. When you do recognize them, be specific in your compliments. Refrain from saying in an off-handed manner, "Oh, great work, Donna." Make it more personal: "Donna, that is the best research that has come across my desk in the last six months. Excellent work."

5. Accept sincere compliments. Deflecting a compliment often draws unwanted attention and belittles both you and the person offering the compliment.

6. State what you are FOR, not AGAINST. People don't like nor do they cooperate with people who they think are against them. When you are for something, you begin focusing on the potential for positive change.


Did You Know?

The recently released guides point to modest overall salary increases for accounting, information technology (IT) and administrative roles, but highlight specialized expertise that can enhance a professional's marketability.

Accounting and Finance

* Staff and senior accountants - Starting salaries for staff accountants at large companies (more than $250 million in sales) who have one to three years of experience are projected to range from $44,500 to $57,250.

* Public accountants - Starting salaries for senior accountants in tax services at small public accounting firms (less than $25 million in sales) are forecast to range from $54,000 to $69,250.

* Credit and collections specialists - Credit and collections clerks at midsize companies ($25 million to $250 million in sales) are expected to see starting salaries of $29,250 to $37,500.

Information Technology

* Web developers - These professionals can expect to see starting salaries in the range of $60,000 to $89,750 in the coming year.

* Programmer analysts - The salary range for a programmer analyst is expected to be $60,000 to $100,750.

* Help desk professionals - Base compensation for Tier 2 help desk professionals, for example, is projected to range from $36,750 to $48,250. Administrative and Office Support

* Customer service representative - Customer service representatives are expected to see starting salaries ranging from $22,750 to $31,000 in the coming year.

* Data entry specialist - Starting salaries for data entry specialists are projected to range from $22,000 to $27,750 in 2009.

* Administrative healthcare positions - Positions in high demand include: medical file clerk/scanner, medical secretary, patient registration/admissions clerk and credentialing specialist.

Click here for the full story.

 

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