HR Buyer's Guide Profile: Neocase Software, Inc.

General Information:

Title:

Director of Global Marketing

Company:

Neocase Software, Inc.

Headquarters:

San Francisco, CA, USA

Markets Serviced:

All 50 US states

Year Founded:

2001

Total Employees:

51-100 employees

Total Revenue:

Not Disclosed

Profile Image:

Tags:

hr management software * hr portal * self-service portal * employee support * employee self-service * shared services * hr call center * hr helpdesk * hr help desk * employee inquiries * employee services * hr case management * self-service * hr shared services * hr employee self-service * help desk for human resources * human resources call center * employee management software * human resources help desk * hr systems * single point of contact * spoc * employee inquiries * human resources portal * hr knowledgebase * hr self-service *

Company Description:

Neocase Software is a leading provider of customer service solutions for shared service centers and customer support operations. Neocase empowers large global corporations to manage and optimize their shared service and support operations performance and processes through its uniquely adaptive and award-winning customer service technology platform. Neocase Software solutions include Neocase HR for Human Capital Resource Management, Neocase CS for Customer Service, Neocase CRM for Customer Relationship Management, and Neocase FR for Financial Resolution.

Product and Service Description:

Neocase HR is the premier case management solution to manage and optimize HR processes within a shared service center & HR call center. The solution empowers companies such as Air France-KLM and Renault-Nissan to achieve significant productivity improvements and costs savings in their HR operations. The solution brings efficiency and productivity to HR Shared Service Centers through: collaborative case management, automated workflows, web self-service, intelligent knowledge base, Service level agreements (SLAs), and executive dashboards.

Our focus areas:

� HRIS and/or ERP Solutions

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[ What's This? ]

	White Paper	Contact Center On Demand: Right Price - Right Results
	White Paper	CRM Technology Briefing Report for Growing Businesses by CRM Mastery
	White Paper	Customer Service Operations Solved through Real-time Collaboration by Neocase Software
	White Paper	Improving HR Productivity
	White Paper	SelfService Drives Dollars for the Contact Center
	Webcast	On-Demand Webinars

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