Summit Health knows that the more information and support people receive about their health, the better able they will be to take an active role in making the right lifestyle decisions for themselves. We also know it is important for people to feel in control of their health. Because of this, Summit Health provides health coaching as an integral part of our on-site screening programs to provide additional information and support. This is a basic component of our service not an optional or add-on service. We believe coaching is the greatest valued-added activity we provide and leads to the highest return on investment (ROI) for our clients.

Single-station Model


Summit Health uses a “single-station” model for wellness screening events. Participants meet with a Summit Health professional for 15 minutes for screening and coaching, which take place at the same station. This model leads to high-quality coaching sessions that do not require employees to move between stations, thus enhancing employee satisfaction. The health coaching offered throughout the screening provides an important “teachable moment” for employees to better understand their results and how they can improve their health through lifestyle changes.

Throughout the health screening session, Summit Health coaches review employees’ results and answer questions. As part of the coaching, employees receive reports with their results along with national guidelines. For venipuncture (blood draw) and home test kit screenings, results are mailed to employees’ homes within 10 business days, followed by coaching via telephone.

Summit Health has created a variety of scripts to ensure consistent and accurate coaching across regions and teams. Each coaching session includes:

1. Review of results;
2. Comparison to national guidelines;
3. Suggested lifestyle changes and
4. Answer to questions posed by employees

Summit Health’s coaching staff is primarily nurses and health educators. Each coach is trained prior to an event and uses our coaching brochure and counseling script as a guide. Summit Health coaches do not diagnose, prescribe or give medical advice.

Coaching Script


Summit Health has developed a guide for staff to follow when reviewing Healthy Heart results with participants. To ensure consistency and accuracy when coaching participants, staff is trained to use the guide prior to each screening event. The guide provides the following scripts:

• What is being measured and what each measure means
• How to show participants where their results fall using the counseling brochure
• Possible explanations for results that fall outside of the normal range
• An explanation of health risks that can arise when results are outside of the normal range
• Behavior changes that participants can make to reduce health risks

Results Handout


With both the non-fasting and fasting finger stick programs, participants receive their results at the health screening. Summit Health professionals review results with individual participants during the fifteen minute health screening. Participants receive a counseling brochure that shows their individual results as well as national guidelines for comparison.

Click here to view the training video for Healthy Heart Coaching.

A Variety of Informative Educational Handouts


A variety of colorful and informative educational handouts are available for distribution to employees by the counseling staff during the important, “teachable moment” when test results are shared. These tri-fold brochures are printed on rugged plastic for durability.

Educational handouts are available on cholesterol, nutrition, blood pressure, diabetes, weight management, migraines, women’s health, and men’s health, and address the following topics:

Sample Front:

Sample Back: