MARITZ AND DR. BOB NELSON, THE GURU OF THANK YOU, PARTNER TO LAUNCH COMPREHENSIVE SUITE OF RECOGNITION TOOLS
ORLANDO, Fla. (May 8, 2007) Today at the WorldatWork Total Rewards Conference & Exhibition, Maritz Inc., the world leader in formal rewards programs, and Dr. Bob Nelson, the leading expert in informal recognition practices, announced the launch of the Maritz Recognition Studio the most comprehensive suite of recognition tools that helps companies leverage the power of integrated formal and informal recognition to attain strategic business objectives, boost employee satisfaction and retention, increase performance and productivity, and enhance customer service.
Maritz Recognition Studio's suite of assessment, technology and management tools consolidates recognition programs companywide into one powerful initiative that drives business results and aligns company objectives. Online assessments are used to create a "motivation baseline" to determine what employees need to perform at their best. Management training offerings address the #1 reason why managers do not provide recognition to their employees today they don't know how. The Studio also combines flexible rewards, communications, measurement and tracking tools to address the pressing issues of employee recognition equity, diversity in age and culture, global reach, and linking recognition to bottom-line results.
"Most companies understand the value of recognition and the role it plays in improving employee performance and retention as well as the customer experience, however, many have decentralized, sporadic programs that don't deliver the company-wide impact that they could," said Melissa Van Dyke, practices consultant, Maritz. "With employee turnover rates skyrocketing as the need to attract and retain talent surges, companies need to better address the business implications of poor recognition. For example, a Maritz Poll® found employees who are completely satisfied with how they are recognized at work are seven times more likely to spend the rest of their careers with the company than those who are not completely satisfied."
Maritz Recognition Studio provides a full suite of tools that enable companies to develop a more successful, overall recognition strategy by following these three steps:
Step 1 Understand A comprehensive set of online assessments designed with Dr. Nelson, determine where an organization currently stands with effective and wide-spread use of recognition and identifies where there are gaps between what is important to employees and the frequency of receiving those items, as well as other gaps in the organization's capacity to deliver effective recognition and rewards. For example, employees might prefer flexible working hours or development opportunities when their managers assume they only want more money. Maritz Recognition Studio's survey tools provide companies with recognition preference profiles on each employee, so they can provide the right rewards.
Step 2 Enable According to a WorldatWork survey, only 23 percent of managers have had formal recognition training. "Today, managers are in charge of the motivational environment in which their employees work and thus must be skilled in how and when to best recognize employees when they perform well," Dr. Nelson explained. "However, many aren't receiving formal training on how to recognize employees, and the training that is offered tends to focus on the mechanics of the recognition and reward programs such as how to nominate an employee for an award. Instead, training should address managers' heads, hands, and hearts to embrace the power of recognition in their management practices" reports Dr. Bob Nelson.
For Maritz Recognition Studio, Maritz and Dr. Nelson have developed manager, employee and Train-the-Trainer workshops to teach the importance of recognition and demonstrate first-hand how it can help managers meet their goals. The training addresses beliefs managers have about recognition and their role in providing it to employees, teaches them the skills in the practice of recognition, and motivates them to
use recognition in a timely manner when desired behavior or performance has occurred.
Step 3: Motivate Where the rubber meets the road is the managers' meaningful
application of rewards and recognition both tangible and intangible to help individual employees and groups perform well. A recent Maritz Poll® revealed a significant gap between how employees are currently recognized and how they actually want to be recognized. For example, only 27 percent who want to be recognized by non-monetary rewards, such as award merchandise, gift card or trips, are recognized that way. The Maritz
Recognition Studio offers a flexible rewards collection, including 2,000+ merchandise and service rewards from an online and print catalog, as well as points-based program options for intangible reward experiences such as backstage passes to performance concerts or donations to employee-selected charities.
Combined with global capabilities that provide culturally relevant rewards for multinational companies, the Maritz Recognition Studio makes it easy to address individual preferences, such as public versus private recognition, and workforce diversity needs, along both age and culture. The Studio's suite of management and technology tools also enable companies to easily consolidate all recognition efforts into one focused initiative, providing an equitable, yet flexible solution resulting in numerous benefits, including:
Greater attainment of strategic organizational objectives at reduced spend levels.
Elimination of redundant planning and execution costs that occur when multiple departments are conducting inconsistent recognition programs.
Equity in rewards across the company. For example, having one employee receive the equivalent of a $10 reward when another received a paid day off for the same behavior.
Cost savings through bulk, company-wide purchasing of certain rewards, such as merchandise.
Reduction of program wastage that can occur when managers/employees hold on to gift cards or checks instead of using them, such as expired, lost or stolen rewards.
Embedded feedback loops with 24-hour, real-time reporting capabilities to enhance program efficiencies, learning and management engagement.
Assistance with Sarbanes-Oxley and tax compliance through recognition program spend tracking.
About Maritz Inc.
Founded in 1894, Maritz Inc. is a sales and marketing services company, which helps companies achieve their full potential through understanding, enabling, and motivating employees, channel partners, and customers. Maritz provides market and customer research, communications, learning solutions, incentive initiatives, meetings and event management, rewards and recognition, travel management services, and customer loyalty programs.
For more information, visit or contact us at 1-877-4MARITZ.
About Dr. Bob Nelson
Dr. Bob Nelson is founder and president of Nelson Motivation, Inc., a management training and consulting firm based in San Diego, Calif., with expertise in employee recognition, rewards, and motivation. Dr. Nelson received his Ph.D. in management with Dr. Peter Drucker of the the Drucker Graduate Management School at Claremont Graduate University, where his doctoral dissertation was on "Factors that Encourage or Inhibit the Use of Non-Monetary Recognition by U.S. Managers." He is co-founder of the National Association for Employee Recognition (now Recognition Professionals International) and author of the best-selling books 1001 Ways to Reward Employees (now in its 52nd printing), 1001 Ways to Energize Employees and The 1001 Rewards & Recognition Fieldbook, among others.
For more information, visit www.nelson-motivation.com or contact 1-800-575-5521.
# # #
This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: www.HRmarketer.com) on behalf of the company listed above.
Maritz Recognition Studio's suite of assessment, technology and management tools consolidates recognition programs companywide into one powerful initiative that drives business results and aligns company objectives. Online assessments are used to create a "motivation baseline" to determine what employees need to perform at their best. Management training offerings address the #1 reason why managers do not provide recognition to their employees today they don't know how. The Studio also combines flexible rewards, communications, measurement and tracking tools to address the pressing issues of employee recognition equity, diversity in age and culture, global reach, and linking recognition to bottom-line results.
"Most companies understand the value of recognition and the role it plays in improving employee performance and retention as well as the customer experience, however, many have decentralized, sporadic programs that don't deliver the company-wide impact that they could," said Melissa Van Dyke, practices consultant, Maritz. "With employee turnover rates skyrocketing as the need to attract and retain talent surges, companies need to better address the business implications of poor recognition. For example, a Maritz Poll® found employees who are completely satisfied with how they are recognized at work are seven times more likely to spend the rest of their careers with the company than those who are not completely satisfied."
Maritz Recognition Studio provides a full suite of tools that enable companies to develop a more successful, overall recognition strategy by following these three steps:
Step 1 Understand A comprehensive set of online assessments designed with Dr. Nelson, determine where an organization currently stands with effective and wide-spread use of recognition and identifies where there are gaps between what is important to employees and the frequency of receiving those items, as well as other gaps in the organization's capacity to deliver effective recognition and rewards. For example, employees might prefer flexible working hours or development opportunities when their managers assume they only want more money. Maritz Recognition Studio's survey tools provide companies with recognition preference profiles on each employee, so they can provide the right rewards.
Step 2 Enable According to a WorldatWork survey, only 23 percent of managers have had formal recognition training. "Today, managers are in charge of the motivational environment in which their employees work and thus must be skilled in how and when to best recognize employees when they perform well," Dr. Nelson explained. "However, many aren't receiving formal training on how to recognize employees, and the training that is offered tends to focus on the mechanics of the recognition and reward programs such as how to nominate an employee for an award. Instead, training should address managers' heads, hands, and hearts to embrace the power of recognition in their management practices" reports Dr. Bob Nelson.
For Maritz Recognition Studio, Maritz and Dr. Nelson have developed manager, employee and Train-the-Trainer workshops to teach the importance of recognition and demonstrate first-hand how it can help managers meet their goals. The training addresses beliefs managers have about recognition and their role in providing it to employees, teaches them the skills in the practice of recognition, and motivates them to
use recognition in a timely manner when desired behavior or performance has occurred.
Step 3: Motivate Where the rubber meets the road is the managers' meaningful
application of rewards and recognition both tangible and intangible to help individual employees and groups perform well. A recent Maritz Poll® revealed a significant gap between how employees are currently recognized and how they actually want to be recognized. For example, only 27 percent who want to be recognized by non-monetary rewards, such as award merchandise, gift card or trips, are recognized that way. The Maritz
Recognition Studio offers a flexible rewards collection, including 2,000+ merchandise and service rewards from an online and print catalog, as well as points-based program options for intangible reward experiences such as backstage passes to performance concerts or donations to employee-selected charities.
Combined with global capabilities that provide culturally relevant rewards for multinational companies, the Maritz Recognition Studio makes it easy to address individual preferences, such as public versus private recognition, and workforce diversity needs, along both age and culture. The Studio's suite of management and technology tools also enable companies to easily consolidate all recognition efforts into one focused initiative, providing an equitable, yet flexible solution resulting in numerous benefits, including:
Greater attainment of strategic organizational objectives at reduced spend levels.
Elimination of redundant planning and execution costs that occur when multiple departments are conducting inconsistent recognition programs.
Equity in rewards across the company. For example, having one employee receive the equivalent of a $10 reward when another received a paid day off for the same behavior.
Cost savings through bulk, company-wide purchasing of certain rewards, such as merchandise.
Reduction of program wastage that can occur when managers/employees hold on to gift cards or checks instead of using them, such as expired, lost or stolen rewards.
Embedded feedback loops with 24-hour, real-time reporting capabilities to enhance program efficiencies, learning and management engagement.
Assistance with Sarbanes-Oxley and tax compliance through recognition program spend tracking.
About Maritz Inc.
Founded in 1894, Maritz Inc. is a sales and marketing services company, which helps companies achieve their full potential through understanding, enabling, and motivating employees, channel partners, and customers. Maritz provides market and customer research, communications, learning solutions, incentive initiatives, meetings and event management, rewards and recognition, travel management services, and customer loyalty programs.
For more information, visit or contact us at 1-877-4MARITZ.
About Dr. Bob Nelson
Dr. Bob Nelson is founder and president of Nelson Motivation, Inc., a management training and consulting firm based in San Diego, Calif., with expertise in employee recognition, rewards, and motivation. Dr. Nelson received his Ph.D. in management with Dr. Peter Drucker of the the Drucker Graduate Management School at Claremont Graduate University, where his doctoral dissertation was on "Factors that Encourage or Inhibit the Use of Non-Monetary Recognition by U.S. Managers." He is co-founder of the National Association for Employee Recognition (now Recognition Professionals International) and author of the best-selling books 1001 Ways to Reward Employees (now in its 52nd printing), 1001 Ways to Energize Employees and The 1001 Rewards & Recognition Fieldbook, among others.
For more information, visit www.nelson-motivation.com or contact 1-800-575-5521.
# # #
This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: www.HRmarketer.com) on behalf of the company listed above.
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